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Return Policy

Because the doll has adult functions, it is considered a personal/intimate product. Please carefully read the photos and product description before purchasing.
To protect the interests of both parties, please remember to film an unboxing video upon receiving the package.
Returns / Exchanges
(This warranty applies only to "unused products". Please inspect the product carefully upon receipt.)
Please contact mydoru@mydoru.com to process returns or exchanges. Also, please do not return the product without contacting us in advance.
Items eligible for return/exchange:
1. If the product you received is different from what was confirmed in your order email.
2. If the product has obvious specification defects. In such cases, please be sure to provide the relevant unboxing video / photos to assist with communication.
Items NOT eligible for return/exchange:
1. Products requested to be returned or exchanged due to customer's change of mind / convenience.
2. Products with scratches, damage, or other defects caused by customer responsibility.
3. When the product label/tag has been removed.
4. Products ordered from outside this website.

Return Policy

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